We’re all familiar with the saying, “You can’t please all the people all the time.”
Well, as much as we would like our guesthouse or Airbnb to be the perfect retreat for our visitors, this rule will almost certainly apply.
With the sheer volume of accommodation choices offered to travellers, our special guests have been known to get a little demanding at times, with a lower tolerance for things that aren’t to their liking.
One area which seems to be a perpetual bugbear is that of the temperature of your guesthouse. Search through any forums linked to hotels, guesthouses or Airbnbs and you will see a string of complaints linked to it being either uncomfortably warm or cold.
What is the best way to tackle this issue?
Guesthouse Air Conditioning Tips
Once you accept the fact that each visiting family will have their own unique requirements in terms of comfort levels, you’ll appreciate how tricky it can be to try and enforce a one-size-fits-all solution.
People Don’t Always Complain
Some people are just too nice, and they feel that mentioning anything that is amiss in their accommodation somehow constitutes being rude or inviting conflict. So, they may well suffer through a week of nightly sweats without breathing a word to you. But they just won’t come back.
Make a point of chatting to them about the temperature settings in the room if they are subject to a central HVAC system. Let them know what you can and can’t do and make an effort to accommodate them where you can.
In hospitality, there is usually a way to keep guests happy without bending over backwards. For example, providing additional blankets or a mobile fan may be the quick fix that they need to create a comfortable room environment.
Night Time Comfort
If you are running a central aircon system, then you will want to stay in the recommended comfort ranges for the majority of people. For example, it’s been shown that most people enjoy a good night’s sleep where the ambient temperature is between 18 – 22° C.
An article from WebMD on sleep disorders has some great advice; “There are other strategies for creating ideal sleeping conditions, too. Experts from the American Academy of Sleep Medicine, for instance, advise thinking of a bedroom as a cave: It should cool, quiet, and dark. (Bats follow this logic and are champion sleepers, getting in 16 hours a day.) Be wary of memory foam pillows, which feel good because they conform closely to your body shape – but may make you too hot.”
Factoring in The Weather
If it’s blisteringly hot outdoors, then a blast of cold air when they enter their room will be most welcome for your guests. However, fast-forward an hour or so and they may well be shivering in the corner. The converse is also true when coming in from a brisk walk on a 10 °C day.
Constantly adjusting the central aircon settings to keep individuals happy is never going to end well and will also end up adding a zero onto your energy bill!
A constant and comfortable temperature for the season is recommended, with friendly staff who are primed to deal with the inevitable requests for a sauna-like temperature.
Toshiba Has The Solution
If we run a guest house or Airbnb, then we want to keep our costs low and our guests happy. If this sounds like your challenge, then ask yourself the following questions:
- Would an aircon in each room be a better option than a central system?
- Would my business benefit from room sensors for automatic start-up and shut down?
- Are my current systems the most energy-efficient on the market?
- Do I need to consider a quieter HVAC system for the comfort of my guests?
- Are there aircon options available which give me control over the whole system at the touch of a button?
- Are air conditioning systems available which allow me to set different temperatures for individual areas?
You’ll be thrilled to hear that the Toshiba team have the answers to these questions and are ready to assist you with the best option for your unique needs.
Please feel free to call us today on 011 878 6320