Airbnb Owners – Avoid Bad Reviews & Get Aircon for Your GuestsJason Siddall
We live in an age where we have instant access to almost anyone, at any time of the day. This is great when you want to post an opinion piece on Twitter on the US elections or feel the need to insult your rugby team when you are less than thrilled by their most recent performance. It’s not so great, however, when you’re an Airbnb owner and your latest guest has posted a scathing review of your property.
If you’re venturing into the world of Airbnb hosting, then you’re likely to find out pretty fast that it’s not always a “quick and simple way to make some extra cash.” Some guests are painful, to say the very least. And of course, no matter how good your planning or intentions are, things can and do go wrong. An overflowing toilet, noisy neighbours, no Wi-Fi…
Interestingly, an issue that appears frequently on the Airbnb review board is the issue of aircon – or rather, the lack of. Unlike a visit from Hurricane Harry or impromptu load-shedding, this is one pothole that all Airbnb hosts can avoid altogether.
Airbnb Guests Get Hot Under The Collar
“Meanwhile, I feel like I’m sleeping on the streets of Mumbai. Thanks for the immersive travel experience Airbnb!”
“After more than seven hours of running the air conditioner, it was nearly 90ºF in the apt by the evening, unsafe for our baby.”
“That room must have been well over 40 degrees C — no exaggeration. There was no air conditioning, there were no windows… I genuinely considered sleeping on the streets outside.”
These quotes from tragically dissatisfied Airbnb guests highlight the importance of having a reliable and fully functional air-conditioner in your property. A hot and bothered guest isn’t going to result in a 5-star review.
And as we know, we are now hardwired to post reviews – from a restaurant to an Uber ride – we live in a world of perpetual feedback. And whether or not you participate in this review culture personally, you will likely admit to scanning the comments of new places or experiences, or stalking them on social media, before handing over your hard-earned cash.
Make Aircon One Less Bad Review Issue
Sadly, there are too many shady Airbnb hosts who prey on the level of anonymity that the internet offers, and who have no interest in the well-being of their guests. We’re pretty sure that you’re not one of them, by virtue of the fact that you are reading this post.
There are also Airbnb guests who will never be happy no matter what. Sigh.
As an Airbnb owner, it’s your responsibility to offer the best experience to your guests – both for them and for the continued interest in your property.
If your property is in a location that is known to get humid and sticky in the summer months then aircon is a must-have, no doubt about it. Does your property require warming up in the cooler months? Then your choice of system will include a heating option – a simple fix.
Get More Money for Your Airbnb
Many potential guests scrutinise the amenities to make sure that they get what they need, and what they are paying for. And well they should! You would do the same.
You may say, “Well, I’ll just leave the A/C box unchecked and that way I’m not misleading anyone.” But could this be the reason that you’ve had 100 views but no bookings?
Can you charge more if you have aircon? What amenities do your competing properties offer that you don’t? Are you missing out on bookings by not factoring in the impact of the weather on your guests?
Perhaps take a moment and do the maths and see how long it would take you to recoup your spend on a solid aircon system.
Avoiding a bad Airbnb review is just that much simpler with a reliable aircon!
So, if you don’t yet have a dependable and easy-to-operate aircon system, then we’d like to encourage you to chat to the Toshiba team. We have the right solution for you and operate nationwide.
Call us now.